Introduction
Welcome to EmailPing ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our email validation service and website.
Information We Collect
During Early Access / Waitlist Phase:
- Email Address: When you sign up for early access, we collect your email address to notify you when EmailPing launches.
- Basic Usage Data: We may collect anonymous data about how you interact with our website (pages visited, time spent, etc.) using standard web analytics.
When EmailPing Launches (Future):
- Account Information: Name, email address, company name (optional), and payment information (processed securely by Stripe).
- API Usage Data: Email addresses you submit for validation, API request logs, and usage statistics.
- Communication Data: Any messages you send us via email or support channels.
How We Use Your Information
We use the information we collect to:
- Send you launch notifications and product updates (only if you signed up for early access)
- Provide and improve our email validation service
- Process payments and prevent fraud
- Respond to your questions and support requests
- Analyze usage patterns to improve our service
- Comply with legal obligations
What We DON'T Do
- We don't sell your data. Ever. We're not in the data-selling business.
- We don't spam you. You'll only hear from us about EmailPing launch updates and important service notifications.
- We don't share your email addresses with third parties (except as required by law or to process payments via Stripe).
- We don't store the emails you validate longer than necessary to provide the service (typically 30 days for support purposes).
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. This includes:
- Encrypted data transmission (HTTPS/TLS)
- Secure server infrastructure
- Limited access to personal information by our team
- Regular security reviews and updates
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct any inaccurate information
- Deletion: Request that we delete your personal information
- Unsubscribe: Opt out of marketing emails at any time (click "unsubscribe" in any email we send)
- Data Portability: Request your data in a machine-readable format
To exercise any of these rights, email us at emailpingapi@gmail.com
Cookies and Tracking
We use minimal cookies and tracking technologies:
- Essential Cookies: Required for the website to function (e.g., session management)
- Analytics Cookies: Help us understand how visitors use our site (anonymous data only)
You can disable cookies in your browser settings, but some features may not work properly.
Third-Party Services
We use the following trusted third-party services:
- Stripe: Payment processing (they handle credit card data, we never see it)
- Vercel: Website hosting
- Google Analytics (or similar): Anonymous website analytics
These services have their own privacy policies. We recommend reviewing them.
Data Retention
- Waitlist emails: Stored until EmailPing launches, then for 1 year after launch
- Customer account data: Stored while you have an active account, plus 30 days after deletion
- Validated email addresses: Stored for 30 days for support purposes, then deleted
- Financial records: Retained for 7 years to comply with tax laws
International Data Transfers
EmailPing is operated from the United States. If you're located outside the U.S., your information will be transferred to and processed in the United States. By using our service, you consent to this transfer.
Children's Privacy
EmailPing is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes by email (if you're on our waitlist) or by posting a notice on our website. The "Last updated" date at the top will always reflect the most recent version.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
TL;DR - The Short Version
- ✅ We collect your email when you sign up for early access
- ✅ We use it to notify you about EmailPing launch and updates
- ✅ We don't sell, rent, or share your data with anyone
- ✅ You can unsubscribe anytime
- ✅ We take security seriously
- ✅ Questions? Email us at emailpingapi@gmail.com